Octio Privacy Policy

May 8, 2024

Introduction

Octio, a service provided by MULTIX HUB PROJECT MANAGEMENT LLC, located at Clover Bay Tower Business Bay 701-706, Dubai, is committed to maintaining the privacy and security of personal and business information collected during the course of its operations. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal and business information when you utilize our Service and the choices you have associated with that data.

Information Collection and Use

To enhance your experience with our Service, we may require you to provide certain personal and business information, including but not limited to contact details, email addresses, and organizational data. The information we collect is used to provide and improve the Service and will be retained and used as outlined in this policy.

Log Data

In the event of a system error while using our Service, we collect data and information through third-party products known as Log Data. This may include details such as your device's Internet Protocol (IP) address, device name, operating system version, app configuration during Service use, time and date of use, and other relevant statistics.

Cookies are small data files used as unique identifiers. While our Service does not explicitly use cookies, it may employ third-party code and libraries that utilize them to enhance service functionality. You can choose to accept or decline cookies and will be notified when a cookie is sent to your device. Declining cookies may affect the functionality of certain aspects of our Service.

Service Providers

We engage third-party companies and individuals to:

Facilitate our Service;

Deliver the Service on our behalf;

Perform Service-related tasks; or

Assist in analyzing our Service usage.

These third parties may have access to your Personal Information solely to perform these tasks for Octio and are obligated not to disclose or use it for any other purpose.

Security

We prioritize the protection of your Personal Information and strive to use commercially acceptable means to safeguard it. However, no method of transmission over the internet or electronic storage is entirely secure, and absolute security cannot be guaranteed.

Links to Other Sites

Our Service may include links to external websites not operated by Octio. Clicking on a third-party link will direct you to that site. We advise reviewing the Privacy Policy of these external sites, as Octio does not control and is not responsible for their content or privacy practices.

Children’s Privacy

Octio does not knowingly collect personal information from individuals under the age of 16. We advise minors not to provide personal data through our Service and encourage guardians to monitor their online activity. If a child under 16 has provided personal information, please contact us to take necessary actions.

Message and Email Privacy

When using our platform to send messages or emails, the content of those communications is stored securely and is only accessible to authorized personnel. We implement strict security protocols to prevent unauthorized access, use, or disclosure of your communications. Your messages and emails are encrypted during transmission and storage to ensure their confidentiality.

New Features and BETA Testing

New features added to the Service are considered BETA until one month of continuous use without failure, during which feedback and performance will be evaluated to ensure stability and reliability.

Changes to This Privacy Policy

Our Privacy Policy may evolve over time. We recommend reviewing this document periodically for updates. Changes will be communicated through our Service platform or other contact methods provided by you.

This policy is effective as of 2024-03-12.

For questions or suggestions regarding our Privacy Policy, please contact us at info@octio.io.